Welcome to Prospect Call Solutions

The Extension of your Business

Working as an extension of your business and team:

Headquartered in London, Prospect Call Solutions is an International, outsourced call centre business, focused on delivering high-quality inbound, outbound, and digital services to our SME and Corporate clients.

WHO WE ARE

Prospect Call
Solutions

Speaking a multitude of languages and working across many industry verticals

Each outsourcing centre offers comprehensive and bespoke call centre solutions including inbound call handling, email response,  and sector-specific services. As a result, Prospect Call Solutions adds value to all types of businesses by giving the opportunity for real improvements in customer service, real increases in sales, real increases in profitability, and real increases in productivity – allowing ROI to be measured in real terms.

SERVICES

Take Your Business to the next Level

Outsourced Call Centre Services:​

Inbound call handling and email response services, along with digital customer support and outbound call centre services, can all be delivered via appropriately skilled teams.

Outbound call centre services:

Include but no limited to:

  • Appointment Setting
  • Market Research
  • Lead Generation

  • Inbound Call Centre Services:

    Our range of inbound call, email and web chat services means that no query needs to go unanswered.
    Efficient and reliable customer service is what separates good businesses from great businesses.

    why us

    Our Promise to you

    The whole way through the process, our approach is both consultative and collaborative. We will understand your brief, make the most appropriate recommendations to you as to the best way to achieve your specific goals and then deliver on our promises to give you a positive and lasting return on your investment.

    We will deliver customer service that your customers can rely on
    Grow your business by generating leads and increasing sales
    Reduce your staff needs and costs, increasing your profits with a flexible approach
    Reduce your capital outlay on equipment, technology, space and utilities
    Agile and quickly able to react and respond to mid-project changes in your brief
    Using only highly-trained, knowledgeable and experienced call centre staff you can rely on to get your key messages across
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